FAQ


Q. What is #BigDGives?

#BigDGives is the local response to the global movement, #GivingTuesday. #GivingTuesday is a global day of giving fueled by the power of social media and collaboration. Celebrated on the Tuesday following Thanksgiving and the widely recognized shopping events Black Friday and Cyber Monday, #GivingTuesday kicks off the charitable season, when many focus on their holiday and end-of-year giving.


Q. When is #BigDGives?

#BigDGives launches on November 28, 2017. The portal will remain open for donations through December 31. 2017 to allow all participating organizations to utilize #BigDGives as a vehicle for end-of-year giving campaigns.


Q. Which organizations can participate?

Any organizations that are verified 501(c)(3) charitable nonprofits in Dallas and the surrounding Metroplex are encouraged to participate.


Q. Who can donate?

Anyone may donate. Donations through the #BigDGives online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions may be made via credit and debit card only. Donations will be received and receipted by GiveGab.


Q. What is United Way’s role? Does United Way get any of the money?

No, United Way of Metropolitan Dallas is not a financial partner in #BigDGives. They are happy to serve as the convening partner and power the giving platform with GiveGab, but all donations made to your organization go directly to you. United Way will have its own giving page on the site (just like everyone else) and will only get donations from donors that specifically click to donate to United Way.


Q. What is GiveGab?

GiveGab is a nonprofit giving platform that helps nonprofits to raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy to use products that allows organizations to function in a more streamlined manner.


Q. How will donations be distributed?

Each donation made to a participating nonprofit will be disbursed directly from GiveGab via direct deposit within 24-48 hours.


Q. How much of my donation goes to the nonprofit?

GiveGab retains a 2% campaign management fee from all donations, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + $0.30 for Non-American Express (MasterCard, Visa, and Discover) and 3.5% + $0.30 for American Express. You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. All donations are final and cannot be refunded.


Q. Who will receive my contact information?

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.


Q. Do I need to create an account with GiveGab?

No. You do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit https://www.bigdgives.org on your mobile device.


Q. Can I pre-schedule a donation for #BigDGives?

You cannot pre-schedule your #BigDGives gift, but you may make a donation to a participating nonprofit before or after the #BigDGives. In order for your donation to be counted towards prize incentives awarded on #BigDGives it must be made between midnight at 11:59 p.m. on November 28, 2017.


Q. What if my preferred organization is not listed?

Please send an email to customersuccess@givegab.com to request that we contact your organization of choice.